FREQUENTLY ASKED QUESTIONS

Portfolio
WHAT IS YOUR STYLE?
Thanks to our photojournalism backgrounds we are always invisible during your marriage leaving you free to enjoy your day with your family and friends surprising you with stunning pictures.

WHAT MUST I EXPECT FROM A PHOTOJOURNALISM STYLE PHOTOGRAPHER?
The professional wedding photographer take care of you before the marriage and follows what happens after it. The more difficult aspect is to remain invisible and be part of the scene at the same time! We really love to document your day with discretion. It does not mean that we work with superficiality taking pictures by chance because they need to look “Natural”. Behind every image there’s a composition and light research. We use just professional cameras and lens and we devote time at the photo editing process to guarantee you always an high quality product

WE LOVE YOUR WORK, WHAT ARE THE STEPS TO HIRE YOU?
You have already seen our website, our personal portfolio, our blog, you really love our work and your question is…How could I save the date?
• First Touch: Use the contact form to send us an e-mail to introduce you, giving more info about how you plan your wedding day.
• E-mail exchange: We provide to send you a quotation tailored to your needs. If you want we could easily have a Skype call or a Google hangouts to confirm all the details.
• The contract: If you will choose Framelines studio we will send you a contract and we usually require a 30% of the total amount to save the date.
• The wedding day : Once everything is done we will just contact you one or two weeks before the wedding to make sure every details is correct. And then…see you with the white gown!

Workflow

WHAT’S THE WEDDING PHOTOGRAPHY WORKFLOW?

  • We always suggest to choose a photographic package that starts from bride (and groom if requested) getting ready. We’ll follow the last touch of the make-up artist,the hair stylist and we will catch your emotion during the dressing moment.
  • We have done every kind of ceremony: civil, religious, jewish, indian, moroccan…We will be more invisible than ever because we know that is a deep, holy and intimate moment.
  • After the ritual,we devote some time for the creative couple portrait.
  • Reception Time: you enjoy your guests and we won’t ask you any posed pictures unless there is a good night light with a stuning background. That is a nice moment to organize funny family and friends groups portrait. We will love to follow you until the first dance !  Weather… IF IT RAINS? 

Unlike the reception venue (be sure they have an indoor plan b) the most important thing in a wedding photo service is that you are in love.
Usually a rainy day means beautiful light, fun and creative images, we love it. It could be an adventurous and romantic experience! View this story under the rain! Italian_Wedding_photographers
WE LIVE IN THE OTHER SIDE OF THE WORLD, COULD WE EASILY COMMUNICATE?
Skype? Viber? a Google Hangout? We are used to have clients from all over the world, we are not afraid about the distances and the different time zones. We could easily organize a web meeting every time you need!

Privacy
WILL YOU POST OUR PICTURES ON THE WEB?
It is really important for us if we could post your wedding on our blog; pictures are our business card, and if we have done a magnificent wedding that we could not show, work-wise, it is a loss.
Usually we post 50/100 images and we have care not to show your intimate moment.
We create a wedding preview on social network just with your approval.Framelines_Photographers
WHO WILL BE THE PHOTOGRAPHER OF MY WEDDING?
We do not love to let you risk ending up with a photographer you won’t be happy with. Even if we all embrace wedding reportage style every one has his own personality, technique, way to observe . That’s why from the beginning you will know which photographer will come to your wedding,  barring serious unforeseen events. In this extremely rare cases (It has never happened) we always guarantee to replace the photographer with another one with the same professional skills.

To_Do_List
DO YOU NEED A TIMESCHEDULE OF THE DAY?
Yes, a timeschedule would be welcome! We have a photojournalist style and we do not need a shot list (except for family and friends groups) but if you have special requests please, let us know in advance. You could also have a look to all the shots we take during a marriage on our Real Wedding page. As you will see we never missthe most iconic moment of your day.UnsortedWILL YOU GIVE US ALL THE UNSELECTED IMAGES?
We do not use to do it. We do not love to enclose your best day in a strict number so we’ll give you our best selection. The unsorted images are often “nothing special”, technically bad or part of a series of which we have chosen the best one.

HOW MANY PICTURES ARE INCLUDED IN THE PHOTO SERVICE?
It depends on the package you choose. During a traditional wedding (9/10 hours of coverage) we will give you our best selection that usually amount at 500/1000 images.DeliveryWHEN THE PICTURES WILL BE AVAILABLE?
That’s the most frequent question! If the period is not the busiest one (March/April/October/December) the low resolution pictures are usually available 20 days after the wedding ; if we are in the full working season we kindly ask you to wait no more that one month to receive it. If you do not have wedding album we will send you the download link for the high resolution files few days after you received the proofs. The time of the wedding album depends mostly on you. You need to do the first selection, we will do together the final one, we will prepare pictures for the print process and you will receive a web preview that you could confirm or ask us to modify. Once you confirm the print lab takes three weeks before sending us the wedding book.Web_GalleryWHAT’S A WEB GALLERY?
A web gallery is a private online space protected by password, where you could visualize all the proofs. From Here you could also download the high resolution files, choose the images for your wedding book and share them with your family or worldwide friends giving link and password. Above all that for us it is a further online backup that is always useful if something breaks or does not work.

WHO WILL CHOOSE THE IMAGES OF MY WEDDING BOOK?
A wedding album could contain almost 110 images. Once you have seen all the proofs on the private web gallery we will select together the pictures that will be part of the book. We will have an extra care during the editing process of the printable pictures. It will be our task to design the layout and if you like it we’ll confirm the order. In about three weeks you will have the product.
Deposit_feeDO WE NEED TO PAY THE RETAINER?
Yes, we usually ask to pay the 30% of the whole quote to save the date when you will sign the contract.

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